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Activating Your Service

Activating Your Service

So you're ready to activate. Awesome! Here you can learn about the ins and outs of the activation process.

How long will it take for my phone to activate?

What is Free Shipping?

How do I sign up for Reach Mobile?

How do I activate my service on Reach Mobile?

How do I know my service is live?

Does the group owner have to be active in order to activate secondary lines?

How long will it take for my phone to activate?

Why won't my service activate?

Porting

What's a Number Lock?

I am porting my number. Will I lose service during activation?

If I bring my phone over to Reach, will I lose any personal information?

What is porting?

Where can I find my account number and PIN from my previous carrier?

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Phone Numbers

If I make changes to my account, will there be any fees? When will I be charged?

I would like a new number when switching to Reach. Can I pick the number when activating?

Can I get a new phone number?

SIMs

How long will it take to get my SIM?

What should I do if my SIM is stolen, damaged, or never arrives?

How will I know when my SIM shipped?

Where do I put my SIM?