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Activating Your Service
Reach 4G LTE Questions
Before You Switch
Risk Free
Switching from a Carrier
Devices
Plans and Pricing
Promotions and Referrals
Taxes and Fees
Activating Your Service
Porting
Phone Numbers
SIMs
eSIM
Technical Support
My Connectivity
Troubleshooting
Other
Exiting Reach
Billing and Account Information
Billing
Account
Get a plan, Give a plan
Impact
How We Give
Who We Work With
International Calling and International Roaming
International Calling
Before Your Trip
During Your Adventure
Returning Home
Reach 5G on Apple devices
Get a Device
Orders & Purchases
Finance
Device Related
Safe Connections Act
Line Separation Under the Safe Connections Act
Back to home
Help Center
Activating Your Service
Reach 4G LTE Questions
Before You Switch
Risk Free
Switching from a Carrier
Devices
Plans and Pricing
Promotions and Referrals
Taxes and Fees
Activating Your Service
Porting
Phone Numbers
SIMs
eSIM
Technical Support
My Connectivity
Troubleshooting
Other
Exiting Reach
Billing and Account Information
Billing
Account
Get a plan, Give a plan
Impact
How We Give
Who We Work With
International Calling and International Roaming
International Calling
Before Your Trip
During Your Adventure
Returning Home
Reach 5G on Apple devices
Get a Device
Orders & Purchases
Finance
Device Related
Safe Connections Act
Line Separation Under the Safe Connections Act
Activating Your Service
So you're ready to activate. Awesome! Here you can learn about the ins and outs of the activation process.
How long will it take for my phone to activate?
What is Free Shipping?
How do I sign up for Reach Mobile?
How do I activate my service on Reach Mobile?
How do I know my service is live?
Does the group owner have to be active in order to activate secondary lines?
How long will it take for my phone to activate?
Why won't my service activate?
Porting
What's a Number Lock?
I am porting my number. Will I lose service during activation?
If I bring my phone over to Reach, will I lose any personal information?
What is porting?
Where can I find my account number and PIN from my previous carrier?
See more
Phone Numbers
If I make changes to my account, will there be any fees? When will I be charged?
I would like a new number when switching to Reach. Can I pick the number when activating?
Can I get a new phone number?
SIMs
How long will it take to get my SIM?
What should I do if my SIM is stolen, damaged, or never arrives?
How will I know when my SIM shipped?
Where do I put my SIM?
eSIM
How long does it take to activate an eSIM?
What is the difference between an eSIM and a physical SIM card?
What happens to my billing cycle after I get a Reach Mobile eSIM?
Can I switch back to a physical SIM card if I decide to?
Is there an extra fee for using eSIM?
What are the benefits of eSIM?
What if I do not receive the QR code?
What is eSIM?
Is my current phone eligible for eSIM?
Which devices support eSIM?
Is eSIM more secure than physical SIM cards?
How do I use an eSIM on my Android device?
How do I add and manage multiple eSIM lines on Reach Mobile?
How do I Install an eSIM profile on my device?
How do I activate my Reach Mobile eSIM?
Does Reach Mobile support eSIM?
Does International Roaming work on a Reach Mobile eSIM?
Can I keep my current phone number with Reach Mobile’s eSIM?
See more