1. Help Center
  2. Activating Your Service

How long will it take for my phone to activate?

If you are requesting a new number, the general time for your phone's activation will range from five minutes to two hours.

If our Customer Success team notices your activation process taking up to two hours, we will be in contact to be sure we get you live on Reach as soon as possible!

If you are porting your number (which means bringing your number with you), it may take up to five business days dependent upon how quickly your previous carrier acts. If you need help, please contact Customer Success and we’ll help to expedite the process.