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Help Center

Get a Device

Get a Device

Orders & Purchases

How do I check the status of my order?

How do I track the shipment of my purchased device?

Can I make changes to an existing order?

I changed my mind, can I cancel my order?

Will I be informed if there's a delay in the delivery of my order?

Will I be charged for a delivery reattempt?

What if the price of the phone I just bought drops?

Do you ship internationally?

Why is my order delayed?

I was unable to recieve my order on the date of delivery, can I reschedule the delivery?

Do I need to buy a device from your store to use the mobile service?

I received my order and the price on the box is lower than what is listed on the website. What can I do?

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Finance

Do you offer finance options for devices?

What are the charges for getting the device financed?

Can I cancel my order if I have purchased it through finance?

How do I know if I am eligible for finance?

What is the minimum order value while availing finance?

Can I use more than one payment method, or combine payment methods, to make my purchase?

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