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Help Center
Get a Device
Orders & Purchases
Reach 4G LTE Questions
Before You Switch
Risk Free
Switching from a Carrier
Devices
Plans and Pricing
Promotions and Referrals
Taxes and Fees
Activating Your Service
Porting
Phone Numbers
SIMs
eSIM
Technical Support
My Connectivity
Troubleshooting
Other
Exiting Reach
Billing and Account Information
Billing
Account
Get a plan, Give a plan
Impact
How We Give
Who We Work With
International Calling and International Roaming
International Calling
Before Your Trip
During Your Adventure
Returning Home
Reach 5G on Apple devices
Get a Device
Orders & Purchases
Finance
Device Related
Safe Connections Act
Line Separation Under the Safe Connections Act
How do I track the shipment of my purchased device?
After your order is shipped, you'll receive an email from us containing the tracking link.
Additionally, you can track your shipment on our website by navigating to 'My orders'.