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Help Center
Reach 5G on Apple devices
Reach 4G LTE Questions
Before You Switch
Risk Free
Switching from a Carrier
Devices
Plans and Pricing
Promotions and Referrals
Taxes and Fees
Activating Your Service
Porting
Phone Numbers
SIMs
eSIM
Technical Support
My Connectivity
Troubleshooting
Other
Exiting Reach
Billing and Account Information
Billing
Account
Get a plan, Give a plan
Impact
How We Give
Who We Work With
International Calling and International Roaming
International Calling
Before Your Trip
During Your Adventure
Returning Home
Reach 5G on Apple devices
Get a Device
Orders & Purchases
Finance
Device Related
Safe Connections Act
Line Separation Under the Safe Connections Act
Reach 5G on Apple devices
Is the iOS 16.4 update available for all Apple devices?
Will my data usage be affected by the changes in Cellular Data Network Settings?
Will I lose any data or information during the iOS 16.4 update?
Why does my device prefer 5G over Wi-Fi when ‘Allow More Data on 5G’ is enabled?
What do I need to do to access Reach Mobile's 5G network on my Apple device?
Do I need to pay extra to access Reach Mobile's 5G network?
What are the additional data mode options for connecting to the 5G network?
Will enabling ‘Allow More Data on 5G’ drain my device’s battery faster?
Can I enable ‘Allow More Data on 5G’ only for specific apps?
Can I enable ‘Allow More Data on 5G’ on my old device?
What does resetting network settings on my iPhone do?
Will resetting network settings delete any of my personal data?
What should I do if resetting network settings does not resolve my 5G connectivity issue?
Will resetting network settings affect my ability to make phone calls or send text messages?