Whenever technology is involved, there is a chance for things to get wonky. But in most cases, your service will not be interrupted when joining Reach.
As soon as your number is released from your previous carrier, it magically makes its way to the safe keeping of Reach. This all happens during your service activation process.
Most common delays might occur based on your previous carrier’s number release procedures. Frustrating as it is, we’re kind of at their mercy when it comes to this. For help with troubleshooting, visit our activation FAQ, chat with us 24/7, email firstname.lastname@example.org or call 1.844.445.3665 so we can help you figure out the issue.