Before You Switch
Activating Your Service
Billing and Account Information
Get a plan, Give a plan
*NEW* International Calling and International Roaming
Why won't my service activate?
There may be a couple reasons why your activation process is delayed: porting (number transfer) errors, or device compatibility issues. Let us help. Give us a call, send us an email, or chat 24/7.
Before you contact us, we ask that you check the following:
- Are you receiving any activation notifications from Reach?
- Did you receive and insert your Reach SIM card?
- Did your device pass the compatibility check?
- Are you in the middle of a port-in (transferring your number to Reach) or have you yet to do so?