If it shows up on your bill, we think you have a right to know what it is and why it's there. Here's a simple, transparent overview of the taxes, fees, and surcharges you may encounter on your Reach Mobile billing statement.
Types of charges on your bill:
- Monthly service charges associated with your plan
- Surcharges, taxes, and fees (4 main types detailed below)
- Other charges that may be applied at the point of purchase
These charges all depend on the type of wireless service you have, your device purchase method, and your geographical location. Examples include, but are not limited to:
State and Local Taxes
States, counties, cities, and special taxing districts may assess various taxes on wireless communication services, sales and rentals of wireless phones, and other services Reach Mobile provides.
Applicable taxes are collected by Reach Mobile and remitted to the jurisdiction that is assessing the tax.
Federal Universal Service Fund (FUSF) Fee
We pay Federal Universal Service Fund (FUSF) pass-throughs to our underlying supplier. Subsequently, we charge an FUSF Fee to our customers to recover costs associated with FUSF pass-throughs we pay to our suppliers.
It isn’t a tax or charge that the government requires us to collect from you.
911 Fees
Some states and localities require wireless carriers to collect a fee for 911 funds. These fees vary by state and locality.
Applicable taxes are collected by Reach Mobile and remitted to the jurisdiction that is assessing the tax.
Cost Recovery Surcharge
The Cost Recovery Surcharge is applied per line, per month by Reach Mobile to help defray various costs incurred by Reach Mobile, including, but not limited to:
- Charges, fees and assessments on our network facilities and services by our service partners; property taxes; and the costs we incur responding to taxation, regulatory and legal obligations.
- This charge may change from time to time if our costs and the associated government fees change. Components of the Regulatory Cost Recovery Charge include, but are not limited to:
- Pass-throughs from our underlying carriers associated with the Telecommunications Relay Service (TRS) Fee, North American Numbering Plan Fee, and support for Local Number Portability administration.
The Cost Recovery Surcharge appears as a separate line item on the Reach Mobile billing statement. This surcharge is not a tax and is not an amount we are required to collect from you by law. The Cost Recovery Surcharge and the components used to calculate this charge are subject to change from time to time.
Like anything at Reach, our goal is to keep things simple and be transparent in how we provide and explain our services. If you have any questions, feel free to reach out!