My travel plans have been canceled. How do I cancel International Roaming? Are there charges associated with canceling?

To cancel International Roaming follow the instructions below:

Step 1:

Open the Reach Mobile app and click on Services to open International Roaming 

Step 2:

Click on the Manage International Roaming section 

Step 3:

Select the trip you wish to cancel.

Step 4:

Click on Cancel trip. (It would be great if you could add a reason for the cancelation to help us improve our service)  

Step 5:

Confirm the cancelation.


That’s it! 

If you have any questions or require assistance, our Customer Service team is always available to help you out.