- Help Center
- International Calling and International Roaming
- During Your Adventure
What happens to my IR if I enter a PayGo country?
To avoid possible bill shock, we highly recommend turning your phone on airplane mode to avoid connecting to other countries' towers while traveling to your final destination.
The International Roaming charges in a PayGo (pay-as-you-go) country are very high. And so, your service will be deactivated to avoid bill shock. This is done in your best interest. Customers are responsible for the charges incurred while in PayGo countries.
International Roaming is only available on new 5G network accounts