No daily charges or per-country fees, just stress-free connectivity wherever you roam.
International Roaming is only available on new 5G network accounts
To start using International Roaming, just click on the Services tab in the app and then go to International Roaming. Enter your travel details (destinations, departure date, and travelers). Based on your destinations, we will show you the International Roaming rates applicable for Data, SMS, and Voice.
Once you confirm all your travel details and set a data usage limit (to help you stay within the budget), you can proceed to purchase the International Roaming credit for your travel. On the day of travel, your International Roaming service is activated automatically and data, SMS and Voice will be made available for your use.
What is International Roaming Credit?
Purchase International Roaming Credit to enable roaming and data while you travel. To ensure you enjoy uninterrupted connectivity, the credit will be auto renewed whenever it falls below $2 per line.
Cost of International Roaming
Depending on the travel destinations you choose, the International Roaming charges for Data will vary. SMS and Voice will be charged on a pay-as-you-go basis. Since pay-as-you-go rates can be quite high in certain countries, we recommend you to use data (or free WiFi wherever possible).
Service activation and deactivation
The service is automatically activated on the day of your travel. However, we recommend you keep your phone on airplane mode while in-flight and in transit to avoid unnecessary connectivity charges.
Once you are back on your home network, the service is automatically deactivated, without you lifting a finger!
Primary and secondary users
As of now, only the group owner (or the primary user) is allowed to purchase International Roaming for themselves and others in their group. As a group member, you would need to get in touch with your group owner to purchase and manage your International Roaming.
We highly recommend you to stick to using data (or free WiFi wherever available) whenever you are traveling abroad. That will ensure you stay within budget. Using services such as SMS and Voice will incur additional charges, that many a time breaks the budget, giving you a bill shock. It can be easily avoided by restricting your usage to data.
Certain countries charge exorbitant rates for International Roaming. These are the PayGo countries. To help avoid bill shock, we recommend you put your phone on flight mode. We automatically deactivate your service the moment we are alerted of your location.