I received an error when I tried to upgrade my plan or pay my bill. What should I do?

If the purchase went through successfully, but you’re seeing either an incorrect amount or a duplicate purchase, please contact us immediately.

If your payment failed, your credit card details may be incorrect or your card may have expired. Please double-check the name, number, address, and security code associated with the billing account. 

If you’re still having problems, please contact our Customer Success team and we’ll help figure it out with you. Contact us on chat 24/7, over email at reach@reachmobile.com, or toll free at +1 (844) 445-3665.