---
title: Does the group owner have to be active in order to activate secondary lines?
description: Yes, the group owner MUST be active in order for the other lines to work. In fact, other lines cannot be activated until the group owner is live on Reach.
---

[Skip to content](https://learn.reachmobile.com/migration/en/im-joining-a-group-plan#main-content)

English

Show submenu for translations

[Submit a ticket](https://learn.reachmobile.com/migration/en/kb-tickets/new?hsLang=en)

![website logo.png\]](https://learn.reachmobile.com/hs-fs/hubfs/website%20logo.png?height=40&name=website%20logo.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Submit a ticket](https://learn.reachmobile.com/migration/en/kb-tickets/new)
- Contact us

 Contact us

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://learn.reachmobile.com/migration/en?hsLang=en)
2. [Activating Your Service](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en)

# Does the group owner have to be active in order to activate secondary lines?

Yes, the group owner MUST be active in order for the other lines to work. In fact, other lines cannot be activated until the group owner is live on Reach.

- [Reach 4G LTE Questions](https://learn.reachmobile.com/migration/en/reach-4g-lte-questions?hsLang=en)
- [Before You Switch](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#main-content)

    - [Risk Free](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#risk-free)
    - [Switching from a Carrier](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#switching-from-a-carrier)
    - [Devices](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#devices)
    - [Plans and Pricing](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#plans-and-pricing)
    - [Promotions and Referrals](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#promotions-and-referrals)
    - [Taxes and Fees](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#taxes-and-fees)
- [Activating Your Service](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en#main-content)

    - [Porting](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en#porting)
    - [Phone Numbers](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en#phone-numbers)
    - [SIMs](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en#sims)
    - [eSIM](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en#esim)
- [Technical Support](https://learn.reachmobile.com/migration/en/technical-support?hsLang=en#main-content)

    - [My Connectivity](https://learn.reachmobile.com/migration/en/technical-support?hsLang=en#my-connectivity)
    - [Troubleshooting](https://learn.reachmobile.com/migration/en/technical-support?hsLang=en#troubleshooting)
    - [Other](https://learn.reachmobile.com/migration/en/technical-support?hsLang=en#other)
    - [Exiting Reach](https://learn.reachmobile.com/migration/en/technical-support?hsLang=en#exiting-reach)
- [Billing and Account Information](https://learn.reachmobile.com/migration/en/billing-and-account-information?hsLang=en#main-content)

    - [Billing](https://learn.reachmobile.com/migration/en/billing-and-account-information?hsLang=en#billing)
    - [Account](https://learn.reachmobile.com/migration/en/billing-and-account-information?hsLang=en#account)
- [Get a plan, Give a plan](https://learn.reachmobile.com/migration/en/get-a-plan-give-a-plan?hsLang=en#main-content)

    - [Impact](https://learn.reachmobile.com/migration/en/get-a-plan-give-a-plan?hsLang=en#impact)
    - [How We Give](https://learn.reachmobile.com/migration/en/get-a-plan-give-a-plan?hsLang=en#how-we-give)
    - [Who We Work With](https://learn.reachmobile.com/migration/en/get-a-plan-give-a-plan?hsLang=en#who-we-work-with)
- [International Calling and International Roaming](https://learn.reachmobile.com/migration/en/international-calling-and-international-roaming?hsLang=en#main-content)

    - [International Calling](https://learn.reachmobile.com/migration/en/international-calling-and-international-roaming?hsLang=en#international-calling)
    - [Before Your Trip](https://learn.reachmobile.com/migration/en/international-calling-and-international-roaming?hsLang=en#before-your-trip)
    - [During Your Adventure](https://learn.reachmobile.com/migration/en/international-calling-and-international-roaming?hsLang=en#during-your-adventure)
    - [Returning Home](https://learn.reachmobile.com/migration/en/international-calling-and-international-roaming?hsLang=en#returning-home)
- [Reach 5G on Apple devices](https://learn.reachmobile.com/migration/en/reach-5g-on-apple-devices?hsLang=en)
- [Get a Device](https://learn.reachmobile.com/migration/en/get-a-device?hsLang=en#main-content)

    - [Orders & Purchases](https://learn.reachmobile.com/migration/en/get-a-device?hsLang=en#orders-purchases)
    - [Finance](https://learn.reachmobile.com/migration/en/get-a-device?hsLang=en#finance)
    - [Device Related](https://learn.reachmobile.com/migration/en/get-a-device?hsLang=en#device-related)
- [Safe Connections Act](https://learn.reachmobile.com/migration/en/safe-connections-act?hsLang=en#main-content)

    - [Line Separation Under the Safe Connections Act](https://learn.reachmobile.com/migration/en/safe-connections-act?hsLang=en#line-separation-under-the-safe-connections-act)

[![Chill listening crop-3](https://learn.reachmobile.com/hs-fs/hubfs/Reach%20Mobile%20logo_secondary_jade-2.png?width=52&height=24&name=Reach%20Mobile%20logo_secondary_jade-2.png "Chill listening crop-3")](https://www.reachmobile.com)

Reach Mobile: The carrier that cares

Copyright © 2026, Reach Mobile