---
title: I received my order and the price on the box is lower than what is listed on the website. What can I do?
description: The price displayed on the packaging may differ from our online pricing due to various factors.
---

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# I received my order and the price on the box is lower than what is listed on the website. What can I do?

## The price displayed on the packaging may differ from our online pricing due to various factors.

Prices for these devices are determined by our procurement partner to align with market standards. Also, please note that taxes and shipping fees are not included in the listed prices and will be added to the final purchase price. For inquiries about pricing or billing, please reach out to our customer success team at (844)445-3665.

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