--- title: How long will it take for my phone to activate? description: If you are requesting a new number, the general time for your phone's activation will range from five minutes to two hours. If our Customer Success team notices your activation process taking up to tw --- [Skip to content](https://learn.reachmobile.com/migration/en/how-long-will-it-take-for-my-phone-to-activate#main-content) English Show submenu for translations [Submit a ticket](https://learn.reachmobile.com/migration/en/kb-tickets/new?hsLang=en) ![website logo.png\]](https://learn.reachmobile.com/hs-fs/hubfs/website%20logo.png?height=40&name=website%20logo.png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a ticket](https://learn.reachmobile.com/migration/en/kb-tickets/new) - Contact us Contact us Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://learn.reachmobile.com/migration/en?hsLang=en) 2. [Activating Your Service](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en) # How long will it take for my phone to activate? If you are requesting a new number, the general time for your phone's activation will range from five minutes to two hours. If our Customer Success team notices your activation process taking up to two hours, we will be in contact to be sure we get you live on Reach as soon as possible! If you are porting your number (which means bringing your number with you), it may take from 5 minutes to five business days (in some exceptional cases) dependent upon how quickly your previous carrier acts. While we are waiting for your carrier to release your number, your old service continues to work with no interruption. If you need help, please contact Customer Success and we’ll help to expedite the process. **Please note:** Keep your old SIM card in your phone until you receive the green light from Reach. You should only cancel your service AFTER you are live on Reach. If you cancel your service prior to becoming live on Reach, your phone number will be gone forever :( - [Reach 4G LTE Questions](https://learn.reachmobile.com/migration/en/reach-4g-lte-questions?hsLang=en) - [Before You Switch](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#main-content) - [Risk Free](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#risk-free) - [Switching from a Carrier](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#switching-from-a-carrier) - [Devices](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#devices) - [Plans and Pricing](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#plans-and-pricing) - [Promotions and Referrals](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#promotions-and-referrals) - [Taxes and Fees](https://learn.reachmobile.com/migration/en/before-you-switch?hsLang=en#taxes-and-fees) - [Activating Your Service](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en#main-content) - [Porting](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en#porting) - [Phone Numbers](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en#phone-numbers) - [SIMs](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en#sims) - [eSIM](https://learn.reachmobile.com/migration/en/activating-your-service?hsLang=en#esim) - [Technical Support](https://learn.reachmobile.com/migration/en/technical-support?hsLang=en#main-content) - [My Connectivity](https://learn.reachmobile.com/migration/en/technical-support?hsLang=en#my-connectivity) - [Troubleshooting](https://learn.reachmobile.com/migration/en/technical-support?hsLang=en#troubleshooting) - [Other](https://learn.reachmobile.com/migration/en/technical-support?hsLang=en#other) - [Exiting Reach](https://learn.reachmobile.com/migration/en/technical-support?hsLang=en#exiting-reach) - [Billing and Account Information](https://learn.reachmobile.com/migration/en/billing-and-account-information?hsLang=en#main-content) - [Billing](https://learn.reachmobile.com/migration/en/billing-and-account-information?hsLang=en#billing) - [Account](https://learn.reachmobile.com/migration/en/billing-and-account-information?hsLang=en#account) - [Get a plan, Give a plan](https://learn.reachmobile.com/migration/en/get-a-plan-give-a-plan?hsLang=en#main-content) - [Impact](https://learn.reachmobile.com/migration/en/get-a-plan-give-a-plan?hsLang=en#impact) - [How We Give](https://learn.reachmobile.com/migration/en/get-a-plan-give-a-plan?hsLang=en#how-we-give) - [Who We Work With](https://learn.reachmobile.com/migration/en/get-a-plan-give-a-plan?hsLang=en#who-we-work-with) - [International Calling and International Roaming](https://learn.reachmobile.com/migration/en/international-calling-and-international-roaming?hsLang=en#main-content) - [International Calling](https://learn.reachmobile.com/migration/en/international-calling-and-international-roaming?hsLang=en#international-calling) - [Before Your Trip](https://learn.reachmobile.com/migration/en/international-calling-and-international-roaming?hsLang=en#before-your-trip) - [During Your Adventure](https://learn.reachmobile.com/migration/en/international-calling-and-international-roaming?hsLang=en#during-your-adventure) - [Returning Home](https://learn.reachmobile.com/migration/en/international-calling-and-international-roaming?hsLang=en#returning-home) - [Reach 5G on Apple devices](https://learn.reachmobile.com/migration/en/reach-5g-on-apple-devices?hsLang=en) - [Get a Device](https://learn.reachmobile.com/migration/en/get-a-device?hsLang=en#main-content) - [Orders & Purchases](https://learn.reachmobile.com/migration/en/get-a-device?hsLang=en#orders-purchases) - [Finance](https://learn.reachmobile.com/migration/en/get-a-device?hsLang=en#finance) - [Device Related](https://learn.reachmobile.com/migration/en/get-a-device?hsLang=en#device-related) - [Safe Connections Act](https://learn.reachmobile.com/migration/en/safe-connections-act?hsLang=en#main-content) - [Line Separation Under the Safe Connections Act](https://learn.reachmobile.com/migration/en/safe-connections-act?hsLang=en#line-separation-under-the-safe-connections-act) [![Chill listening crop-3](https://learn.reachmobile.com/hs-fs/hubfs/Reach%20Mobile%20logo_secondary_jade-2.png?width=52&height=24&name=Reach%20Mobile%20logo_secondary_jade-2.png "Chill listening crop-3")](https://www.reachmobile.com) Reach Mobile: The carrier that cares Copyright © 2026, Reach Mobile